Returns & Exchanges
Last updated: October 4, 2026
We want supporters and families to receive the correct merchandise. Please review size, color, and product selections carefully before ordering.
Eligible Returns or Exchanges
Unused, unworn, and unwashed merchandise in original condition may be considered for return or exchange when requested within 14 days of receiving the order. Approval depends on product condition and whether a replacement item is available.
Customized or Personalized Items
Items that are personalized, custom printed, custom numbered, or produced specifically for an individual player or team are generally not returnable unless the item is defective or the order was produced incorrectly.
Incorrect or Defective Items
If you receive the wrong item or an item with a production defect, contact us promptly with your order information and a photo of the issue so we can review the best resolution.
Return Costs
When a return is approved for reasons other than an error or defect, the customer may be responsible for return shipping or arranging local return delivery. Original delivery or shipping charges, when applicable, may not be refundable.
Refund Timing
Approved refunds are returned to the original payment method. Processing times may vary by payment provider or financial institution.
Contact
For return or exchange questions, use the website Contact page or email coachtonybarton@gmail.com with your order number and details.